Returns and Exchanges
Returns and Exchanges
As much as we hope you love your new Kākou clothing, we understand that you may need a new size or may want to keep looking to find your perfect fit. As a small batch company, our team is happy to help you find exactly what you need.
We accept returns and exchanges postmarked within 30 days of receiving your package. All items must be unworn/unwashed and returned with the original tag and packaging. You must have original receipt, order number, or proof of purchase. Original shipping fees at purchase are non-refundable.
Follow these steps to begin:
Step 1: Start a return or exchange through our return portal here.
Step 2: Pack up your unused, unwashed item.
Pack your return/exchange items in original packaging.
PLEASE NOTE:
If the package does not meet the requirements, we reserve the right to refuse the package and are not responsible for additional shipping fees back.